What to Bring
If you have previously been seen at another medical institution for the condition you wish to be treated for, a referral letter is required. If you are seeking a re-examination of health checkup results, please also bring the referral letter and health checkup result notice sent from the institution where you received the checkup.
Health Insurance Card or Certificate of Eligibility
Your health insurance card is your registered proof of health insurance eligibility.
※ If you do not have it with you, you will be required to pay the full amount yourself. The difference will be refunded when you bring it in later.
Please also bring the following if applicable:
- Your hospital registration card
- Public assistance cards such as senior citizen benefit certificates
- Medical information sharing consent form
Outpatient Visit Process
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01
New Patient Registration
Please present your insurance card.
Please fill in the new patient registration form.
Please scan your My Number Card at the card reader or present your certificate of health insurance eligibility.
Please submit your medical information sharing consent form if applicable.
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02
Medical Interview
A nurse will ask about your symptoms and medical history. Please wait before the reception.
After the interview, you will receive an outpatient guidance card. Please proceed to the relevant department.
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03
Examination
Please submit your outpatient guidance card at the designated location in your department.
When your name is called, please proceed for your examination.
If injections or tests are required, please follow the nurse's instructions.
After the examination, your outpatient guidance card will be returned to you. Please submit it at the cashier.
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04
Payment
Please submit your outpatient guidance card at the cashier and wait.
After approximately 15 minutes, please insert your registration card into the automated payment machine to pay.
(Cash only. If you do not have your registration card, please pay at the staffed cashier window.)
If you have been prescribed medication, please submit your prescription to a pharmacy outside the hospital within 4 days (including the day of issue), pay, and receive your medication.
If you would like your prescription sent to the pharmacy by fax, please inform the new patient reception after payment. (Please provide the pharmacy name and fax number.)
※ Telephone reservations are not available. We recommend making your next appointment before leaving the hospital. Appointments can be made at each department, the general information desk, or the reception.
※ New patients for Ophthalmology, Anesthesiology & Pain Clinic, and Headache Specialty Clinic must make an appointment in advance. Telephone appointments are available for these departments only.