Privacy Policy

1. Purposes of Use of Personal Information

Provision of Medical Care

1. Provision of medical services at the Hospital
2. Coordination with other hospitals, clinics, maternity homes, pharmacies, visiting nursing stations, and care service providers
3. Responding to inquiries from other medical institutions
4. Seeking opinions and advice from external physicians for patient diagnosis
5. Outsourcing of specimen testing and other operations
6. Explaining the patient’s condition to family members
7. Other uses related to the provision of medical care to patients

Administrative Tasks for Medical Billing

1. Administrative tasks related to medical, nursing care, workers’ compensation insurance, and publicly funded medical care, and their outsourcing
2. Submission of claims to review and payment organizations
3. Responding to inquiries from review and payment organizations or insurers
4. Submission of claims to government agencies for publicly funded medical care, and responding to inquiries
5. Other uses for medical billing purposes

Hospital Management and Operations

1. Accounting and financial operations
2. Reporting of medical accidents
3. Improvement of medical services for patients
4. Ward management including admissions and discharges
5. Other uses related to hospital management and operations

Other

1. Notification of health examination results to companies that have commissioned such examinations
2. Consultation or reporting to professional medical organizations and insurance companies related to medical malpractice liability insurance
3. Basic data for maintaining and improving medical and nursing care services
4. Cooperation with medical training conducted within the Hospital
5. Case studies within the Hospital for the purpose of improving the quality of medical care
6. Provision of information to external audit organizations

[Note]

If you have any objections to the provision of information to other medical institutions as described above, please inform us. If no objection is raised, we will treat this as your consent. These objections may be withdrawn or changed at any time.

2. Handling of Sensitive Personal Information

The Hospital handles sensitive personal information such as medical history, medical records, and test results. This information is used only within the scope of medical purposes and will not be provided to third parties without the patient’s consent, except as required by law.

3. Security Management Measures

The Hospital takes the following security management measures to prevent the leakage, loss, or damage of personal information.

• Management of access rights to personal information
• Education and training for staff on the protection of personal information
• Appropriate management and protection of electronic data
• Implementation of security measures to prevent unauthorized access

4. Disclosure, Correction, and Deletion of Personal Information

Patients may request the disclosure, correction, or deletion of their personal information held by the Hospital. Please contact our Personal Information Protection Manager listed below. Please note that a prescribed fee may be required for disclosure requests.

5. Cookies and Access Analytics

This website uses Google Analytics (Google LLC) for access analysis. Google Analytics collects visitor information using cookies, but does not include personally identifiable information. The collected data is managed in accordance with Google’s Privacy Policy. If you wish to opt out of Google Analytics, please use the opt-out add-on provided by Google.

6. Personal Information Protection Manager & Contact for Complaints

For inquiries, complaints, or consultations regarding the handling of personal information, please contact us at the following:

Hachinohe Heiwa Hospital — Medical Affairs Division
TEL: 0178-31-2222
Reception Hours: Weekdays (Mon–Fri) 9:00–17:00

7. Handling of Personal Information at Affiliated Facilities

Our organization is committed to providing safe services and carefully managing the personal information of users in order to ensure they can receive services with peace of mind.

Purposes of Use of Personal Information

• When necessary to understand the user’s condition and family situation at a service coordinator meeting held between the care manager and care service providers
• When necessary for coordination and communication with the care manager or care service provider
• When necessary to explain to a doctor or nurse when the user visits a hospital due to illness or injury

If you have any objections to the provision of information to related organizations as described above, please inform us. If no objection is raised, we will treat this as your consent. These objections may be withdrawn or changed at any time.

Established: May 1, 2025